© 2019 - Matrix Training & Coaching Ltd
Registered Office: Highridge,Cherry Tree Lane, Walford, Herefordshire, HR9 5RJ
PHONE: ++ 44 (0) 845 056 4287
EMAIL:
The Conflict Handling Instrument (CHI)™ is designed to help people understand the conflict handling characteristics of LEAD Influencer ® preferences; which is a term used in this booklet to describe the 'Big 5' dimensions of Personality DNA ® that make us collectively similar, but individually different, in how people go about resolving conflict in the workplace.
The sense-making tool used in the CHI™ to help people to understand the four key factors present in most inter-personal and inter-stakeholder conflicts is called The Conflict TRAP Framework © which provides an easy to remember prompt that describes the Conflict…
- that cause and escalate conflict, the…
- people have during conflict, the…
- people make in conflict, and a…
- to resolve conflict that's
• Process
RITE !
• Assumptions
• Reactions
• Triggers
The Conflict Handling Instrument™
The CHI™ booklet can be used as an independent resource to gain awareness about your own Conflict Handling preference, or as a tool to support raising this awareness in others.
The Conflict Handling Instrument™, which includes a separate carbonated 50 Item Personality DNA ® Questionnaire, costs UK £15.00 each (or your local currency equivalent) and can be ordered by clicking onto the 'Purchase Tools' tab above.
The CHI™ is one in a series of booklets that all use the same Personality DNA ® Questionnaire to develop a multi-dimensional skill-set, a feature which enables Trainers and Coaches to provide their clients with 'joined-up' learning experiences over time and space.
The CHI™ Facilitation Guidebook costs UK £100.00 each (or your local currency equivalent) and contains detailed notes on how to deliver the 1/2 day 'Ambiguity Management Workshop' using the CHI™ booklet and its associated Workshop PowerPoint. The CHI™ Facilitation Guidebook also contains detailed notes that enable a Coach to develop a 'Conflict Handling' skill-set in their clients.
To find out more about the CHI™ booklet, its Guidebook or PowerPoint, or to attend Facilitator Training, contact matriXtc today.